It is the applicant’s responsibility to monitor the status of their application and application materials on a regular basis, and to follow up with CASPA on any incomplete or undelivered statues, and on any incomplete or missing documents. To aid you in this process, you have several tools provided on your application.
YOUR APPLICATION’S STATUS:
On your account homepage, the column on the right is your Status Menu. This menu is “read-only” and no section can be edited. Here you can view the following application statuses, which are updated in real time:
In-Progress: Your application has not yet been e-submitted to CASPA.
Submitted/Not Complete: Your application has been e-submitted but is still missing a required item to become complete. Required items include payment, transcripts, and at least two letters of recommendation.
Complete/Not Verified: Your application is complete and in line for verification.
Complete Date: The date your application was completed and went in line for verification. Applications are placed in line in chronological order based on their complete date.
Complete Date Currently Being Verified: The complete date of applications currently being processed. This information allows you to predict where you are in the verification line. For example, if your complete date is 8/15 and the date currently being verified is 8/14, you likely can expect your application to come up for review soon. Please note that a different number of people turn in their application on any given day, so how long it takes our staff to get through a single complete date often varies.
Undelivered: An error has been found and your application has been returned to you for correction. It must be re-submitted to CASPA in order to be processed.
Verified: Your application has been processed and your GPA has been calculated.
IMPORTANT: CASPA NO LONGER MAILS APPLICATIONS TO YOUR SELECTED PA PROGRAMS. All applications are accessed online by your selected programs in real time, and are reviewed at the PA programs’ discretion. As a result, your application status will NOT read as “mailed” at any time during the application cycle. A status of “Verified” is the final status for your application.
TRACKING RECEIPT OF APPLICATION DOCUMENTS:
On the status menu, you can also view which transcripts, letters of reference, payments, and official tests which have received by CASPA and which are still missing. Please note that it takes about ten business days for transcripts, mailed payments, or official tests to post to your account from the date they were sent to CASPA. Letters of reference are updated immediately once they are submitted by the reference.
Once your application has been verified, you can view your GPA calculations in this menu. Prior to verification, it will remain blank.
On the left of your application is your “MY MESSAGES” application inbox. CASPA will notify the applicant if there is a problem with the coursework section of the application OR if we have received incomplete or invalid transcripts. Automated e-mails are also sent when your application is e-submitted and when your transcripts and GPA are processed.
CASPA sends notifications BOTH via e-mail AND to the “Messages” section of your online application. Because some e-mail notifications may be filtered as junk, APPLICANTS ARE RESPONSIBLE FOR MONITORING THEIR CASPA “My Messages” INBOX. CASPA is NOT responsible for notifications applicants do not receive in their e-mail inbox, as these messages also appear in your CASPA application inbox.
CASPA MOBILE PORTAL:
Click the link in the status menu of your CASPA application or scan the smartphone code to access the CASPA Mobile Portal. You can save the link as an icon on your phone and check your application’s messages and status updates on-the-go! Please note that this portal allows for status checks only. You are not able to fill out your application via smartphone.
Q: Will CASPA update or e-mail me on the status of my application?
A: CASPA WILL NOT UPDATE YOU ON THE STATUS OF YOUR APPLICATION! CASPA will notify the applicant if there is a problem with the coursework section of the application OR if we have received incomplete or invalid letters of reference or transcripts. Automated e-mails are also sent when your application is e-submitted and when your transcripts and GPA are processed. However, you WILL NOT be notified that documents or other materials are MISSING. IT IS THE APPLICANT’S RESPONSIBILITY TO MONITOR THE STATUS OF THEIR APPLICATION ON A REGULAR BASIS.
Q: How do I know if CASPA received my document or payment?
A: You can monitor the status of your transcripts, references, payments, and test scores at any time by clicking those fields under the status menu on your online application. Documents and payments which we have received will be displayed with a DATE RECEIVED and letters will display with a DATE COMPLETED . If your item does not have a date, then we have not received it.
Q: How do I know my application has been e-submitted?
A: After clicking “e-submit” and completing all of the steps, you will receive a confirmation e-mail and notification to you application message inbox that your application was submitted.
Q: How do I know my application has been “completed?”
A: Your application is considered “complete” when the following actions occur:
- All official transcripts are listed, EACH with a date received in your status menu under “transcripts.”
- At least two of your references are listed as “completed” with a date completed in your status menu under “references.”
- Your payment is marked as received with a date received in your status menu under “payments.”
- You have received e-mail confirmation that you submitted the application.
- Your application status menu reads as “Complete/Not Verified”
- You have been given a “Complete Date” in your application status menu
Q: My application is “complete.” What happens next?
A: Your application is placed in line to be reviewed by our verification staff and have your GPA calculated. Applications are reviewed on a first-come, first-served basis by your complete date. You can view your own complete date and the complete date currently being verified by the CASPA staff in your status menu. Please note that during our busiest season, it may take up to FOUR WEEKS for your application to be reviewed from the date it becomes complete. The average turnaround time is two and a half weeks.
Q: Why hasn’t my application been mailed to my PA programs?
A: Starting in 2014, CASPA does not mail applications by paper mail nor do we mail applications as electronic files. All applications are accessed online by your selected programs in real time, at their discretion. As a result, your application status will NOT read as “mailed” at any time during the application cycle. A status of “Verified” is the final status for your application, and at this point your application may be reviewed by your programs at any time.
Q: How do I know my programs received my application?
A: Once your application has been verified, its status is no longer tracked by CASPA. Any further inquiries regarding your application should be made directly to the schools to which you are applying.
Q: When and how will I hear from my programs regarding admissions?
A: CASPA is not part of the admissions process and school programs do not notify our service as to the admissions status of applicants. We advise contacting the school directly to determine the schedule of their admissions process and for updates on the status of your application.
Q: Why haven’t I received email from CASPA or my designated physician assistant programs?
A: Some email providers use filters to prevent users from receiving “Spam” (unsolicited, junk email). Email filters may interpret an email from CASPA or a physician assistant program as “Spam” and automatically delete a message to you. To avoid missing important CASPA emails, turn the “Spam” or “junk” email filters off during the application cycle. If your email provider does not allow you to turn the filter off, you may have access to a “junk mail file” that archives all messages identified as sent to multiple addresses. Periodically check your Spam/junk email file for CASPA or physician assistant program related messages. If you do not currently have an email address or are unable to turn off the Spam/junk filters described, please establish a new email account.