It is the applicant’s responsibility to monitor the status of their application and application materials on a regular basis, and to follow up with CASPA on any incomplete or undelivered statues, and on any incomplete or missing documents. CASPA will NOT notify you that your application is incomplete or that documents are missing. To aid you in tracking your progress, you have several tools provided on your application:
YOUR APPLICATION’S STATUS:
How you determine this has changed from previous application cycles. Rather than display one status for your full application, your application’s status is now displayed for each PA program to which you have applied. You can view your status by clicking the “Manage My Programs” box on your dashboard, and then clicking the “Program Status” tab on the upper right. Be aware of the following statuses:
In-Progress: Your application has not yet been e-submitted to CASPA. You will receive a confirmation e-mail and notification to you application message inbox that your application was submitted.
Received > Awaiting Materials: Your application has been e-submitted and your fees have been paid, but you are still missing transcripts or letters of recommendation which are required to become complete.
Materials Received > Verifying: Your application is complete and in line for verification.
Complete Date: The date your application was completed and went in line for verification. Applications are placed in line in chronological order based on their complete date. This information is not displayed on the 3.0 application, but you can contact CASPA to determine your complete date.
Complete Date Currently Being Verified: The complete date of applications currently being processed by our staff. This information is not available to you through your application as it has been in past cycles. Please note that verification takes up to four weeks from your complete date and can occur at any time within that period. You will receive an email notification when your application has been verified. If it has been less than four weeks since your application became complete, please be patient and do NOT email customer service for this information.
Undelivered: An error has been found and your application has been returned to you for correction. It must be re-submitted to CASPA in order to be processed.
Verified: Your application has been processed and your GPA has been calculated. You will receive a confirmation e-mail and notification to you application message inbox that your application was verified.
IMPORTANT: CASPA NO LONGER MAILS APPLICATIONS TO YOUR SELECTED PA PROGRAMS. All applications are accessed online by your selected programs in real time, and are reviewed at the PA programs’ discretion. As a result, your application status will NOT read as “mailed” at any time during the application cycle. A status of “Verified” is the final status for your application.
TRACKING RECEIPT OF APPLICATION MATERIALS:
On the left of your application is your “VIEW MY NOTIFICATIONS” application inbox. CASPA will notify the applicant if there is a problem with the coursework section of the application OR if we have received incomplete or invalid transcripts. Automated e-mails are also sent when your application is e-submitted and when your transcripts, references, and GPA are processed.
CASPA sends notifications BOTH via e-mail AND to the “Notifcations” section of your online application. Because some e-mail notifications may be filtered as junk, APPLICANTS ARE RESPONSIBLE FOR MONITORING THEIR CASPA “My Notifications” INBOX. CASPA is NOT responsible for notifications applicants do not receive in their e-mail inbox, as these messages also appear in your CASPA application inbox.
Q: Will CASPA update or e-mail me on the status of my application?
A: CASPA WILL NOT UPDATE YOU ON THE STATUS OF YOUR APPLICATION! CASPA will notify the applicant if there is a problem with the coursework section of the application OR if we have received incomplete or invalid letters of reference or transcripts. Automated e-mails are also sent when your application is e-submitted and when your transcripts, references, and GPA are processed. However, you WILL NOT be notified that documents or other materials are MISSING. IT IS THE APPLICANT’S RESPONSIBILITY TO MONITOR THE STATUS OF THEIR APPLICATION ON A REGULAR BASIS.
Q: How do I know if CASPA received my document or payment?
A: You can monitor the status of your transcripts, references, payments, and test scores by reviewing the appropriate fields described above on your CASPA application. Received transcripts and payments will be displayed with a DATE RECEIVED and evaluations will display with a DATE COMPLETED . If your item does not have a date, then we have not received it.
Q: How do I know my application has been e-submitted?
A: After clicking “e-submit” and completing all of the steps, you will receive a confirmation e-mail and notification to you application message inbox that your application was submitted.
Q: How do I know my application has been “completed?”
A: Your application is considered “complete” when the following actions occur:
- All official transcripts are listed, EACH with a date received in your “Program Status” menu.
- At least two of your references are listed as “completed” with a date completed on your “Evaluations” page.
- Your payment is marked as received with a date received in your “Program Status” menu under “View Payment History.”
- You have received e-mail confirmation that you submitted the application.
- Your application “Program Status” menu reads as “Materials Received > Verifying.”
Q: My application is “complete.” What happens next?
A: Your application is placed in line to be reviewed by our verification staff and have your GPA calculated. Applications are reviewed on a first-come, first-served basis by your complete date. Please note that during our busiest season, it may take up to FOUR WEEKS for your application to be reviewed from the date it becomes complete. The average turnaround time is two and a half weeks. You will receive an email notification when your application has been verified. If it has been less than four weeks since your application became complete, please be patient and do NOT email customer service for this information.
Q: Why hasn’t my application been mailed to my PA programs?
A: Starting in 2014, CASPA stopped mailing applications. All applications are accessed online by your selected programs in real time, at their discretion. As a result, your application status will NOT read as “mailed” at any time during the application cycle. A status of “Verified” is the final status for your application, and at this point your application may be reviewed by your programs at any time.
Q: How do I know my programs received my application?
A: Once your application has been verified, its status is no longer tracked by CASPA. Any further inquiries regarding your application should be made directly to the schools to which you are applying.
Q: When and how will I hear from my programs regarding admissions?
A: CASPA is not part of the admissions process and school programs do not notify our service as to the admissions status of applicants. We advise contacting the school directly to determine the schedule of their admissions process and for updates on the status of your application.
Q: Why haven’t I received email from CASPA or my designated physician assistant programs?
A: Some email providers use filters to prevent users from receiving “Spam” (unsolicited, junk email). Email filters may interpret an email from CASPA or a physician assistant program as “Spam” and automatically delete a message to you. To avoid missing important CASPA emails, turn the “Spam” or “junk” email filters off during the application cycle. If your email provider does not allow you to turn the filter off, you may have access to a “junk mail file” that archives all messages identified as sent to multiple addresses. Periodically check your Spam/junk email file for CASPA or physician assistant program related messages. If you do not currently have an email address or are unable to turn off the Spam/junk filters described, please establish a new email account.