Application Status and Notifications

It is the applicant’s responsibility to monitor the status of their application and application materials on a regular basis, and to follow up with CASPA on any incomplete or undelivered statues, and on any incomplete or missing documents. CASPA will NOT notify you that your application is incomplete or that documents are missing. To aid you in tracking your progress, you have several tools provided on your application:

YOUR APPLICATION’S STATUS:

On your dashboard, the tab all the way to the right on the tab bar called “Check Status” is your Status Menu. Here you can view the status of your transcripts, references, official test scores, and your application’s status at each PA program you have selected. Please note the following application statuses:

In-Progress:  Your application has not yet been submitted to this PA program nor have you paid an application fee for this program. This program can see you are interested in their program, but cannot view your application information. You will receive a confirmation e-mail and notification to you application message inbox each time you submit to a program.

Received > Awaiting Materials:  Your application has been submitted and your fees have been paid to this program, but you are still missing transcripts or letters of recommendation which are required by CASPA for your application become complete and move on to the verification process. PA programs in this status can view your application information.

Materials Received > Verifying: Materials which CASPA requires to verify your application have been received and your application is in line for verification.

Complete Date: The date your application was completed and went in line for verification.  Applications are placed in line in chronological order based on their complete date. This information is not displayed on the 3.0 application, but you can contact CASPA to determine your complete date.

Complete Date Currently Being Verified: The complete date of applications currently being processed by our staff. This information is not available to you through your application as it has been in past cycles. Please note that verification takes up to four weeks from your complete date and can occur at any time within that period. You will receive an email notification when your application has been verified. If it has been less than four weeks since your application became complete, please be patient and do NOT email customer service for this information.

Undelivered:  An error has been found and your application has been returned to you for correction. Once corrections have been made, you must navigate to the status menu and “Re-deliver” your application to your submitted programs in order to be processed.

Verified: Your application has been processed and your GPA has been calculated. You will receive a confirmation e-mail and notification to you application message inbox that your application was verified.

IMPORTANT: AS OF 2014, CASPA NO LONGER MAILS APPLICATIONS TO PA PROGRAMS. All applications are accessed online by your selected programs in real time, and are reviewed at the PA programs’ discretion. As a result, your application status will NOT read as “mailed” at any time during the application cycle. A status of “Verified” is the final status for your application.

TRACKING RECEIPT OF APPLICATION DOCUMENTS:

On the Status Menu, you can also view which transcripts, letters of evaluation, payments, and official tests have been received by CASPA and which are still missing. Please note that it takes about ten business days for transcripts or official tests to post to your account from the date they were sent to CASPA. Letters of evaluation are updated immediately once they are submitted by the reference.

GPA CALCULATIONS:

Once your application has been verified, you can view your GPA calculations on your application PDF. To download your application PDF, navigate to the “Submit Application” tab and click on the blue arrow button to download  your PDF for each school. Once you have the PDF downloaded, click on the “GPA Information” section of the PDF under bookmarks to view your calculations:

 GPA

MY NOTIFICATIONS:

On the left of your application is your “VIEW MY NOTIFICATIONS” application inbox. CASPA will notify the applicant if there is a problem with the coursework section of the application OR if we have received incomplete or invalid transcripts. Automated e-mails are also sent when your application is e-submitted and when your transcripts, references, and GPA are processed.

CASPA sends notifications BOTH via e-mail AND to the “Notifcations” section of your online application. Because some e-mail notifications may be filtered as junk, APPLICANTS ARE RESPONSIBLE FOR MONITORING THEIR CASPA “My Notifications” INBOX. CASPA is NOT responsible for notifications applicants do not receive in their e-mail inbox, as these messages also appear in your CASPA application inbox.

COMMON QUESTIONS:

Q: Will CASPA update or e-mail me on the status of my application?

A: CASPA WILL NOT UPDATE YOU ON THE STATUS OF YOUR APPLICATION! CASPA will notify the applicant if there is a problem with the coursework section of the application OR if we have received incomplete or invalid letters of reference or transcripts. Automated e-mails are also sent when your application is e-submitted and when your transcripts, references, and GPA are processed. However, you WILL NOT be notified that documents or other materials are MISSING. IT IS THE APPLICANT’S RESPONSIBILITY TO MONITOR THE STATUS OF THEIR APPLICATION ON A REGULAR BASIS.


Q: How do I know if CASPA received my document or payment?

A: You can monitor the status of your transcripts, references, payments, and test scores at any time by reviewing those fields under the Status Menu on your application. Documetns which we have received will be displayed with a date received and letters will be displayed with a date completed.


Q: How do I know my application has been e-submitted?

A: After clicking “e-submit” and completing all of the steps, you will receive a confirmation e-mail and notification to you application message inbox that your application was submitted.


Q: How do I know my application has been “completed?”

A: Your application is considered “complete” when the following actions occur:

  1. All official transcripts are listed, EACH with a date received in your Status Menu under “Transcripts.”
  2. At least two of your references are listed as “completed” with a date completed in your Status Menu under “Evaluations.”
  3. Your payment is marked as received with a date received in your Status Menu.
  4. You have received e-mail confirmation that you submitted the application.
  5. Your application Status Menu reads as “Materials Received > Verifying” for the PA programs to which you submitted.


Q: My application is “complete.” What happens next?

A: Your application is placed in line to be reviewed by our verification staff and have your GPA calculated. Applications are reviewed on a first-come, first-served basis by your complete date. Please note that during our busiest season, it may take up to FOUR WEEKS for your application to be reviewed from the date it becomes complete. The average turnaround time is two and a half weeks. You will receive an email notification when your application has been verified. If it has been less than four weeks since your application became complete, please be patient and do NOT email customer service for this information.


Q: Why hasn’t my application been mailed to my PA programs?

A: Starting in the 2014-2015 application cycle, CASPA stopped mailing applications. All applications are accessed online by your selected programs in real time, at their discretion. As a result, your application status will NOT read as “mailed” at any time during the application cycle. A status of “Verified” is the final status for your application, and at this point your application may be reviewed by your programs at any time.


Q: How do I know my programs received my application?

A: Once your application has been verified, its status is no longer tracked by CASPA. Any further inquiries regarding your application should be made directly to the schools to which you are applying.


Q: When and how will I hear from my programs regarding admissions?

A: CASPA is not part of the admissions process and school programs do not notify our service as to the admissions status of applicants. We advise contacting the school directly to determine the schedule of their admissions process and for updates on the status of your application.


Q: Why haven’t I received email from CASPA or my designated physician assistant programs?

A: Some email providers use filters to prevent users from receiving “Spam” (unsolicited, junk email). Email filters may interpret an email from CASPA or a physician assistant program as “Spam” and automatically delete a message to you. To avoid missing important CASPA emails, turn the “Spam” or “junk” email filters off during the application cycle. If your email provider does not allow you to turn the filter off, you may have access to a “junk mail file” that archives all messages identified as sent to multiple addresses. Periodically check your Spam/junk email file for CASPA or physician assistant program related messages. If you do not currently have an email address or are unable to turn off the Spam/junk filters described, please establish a new email account.



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